About us and our products
Just two people from Minnesota who like to fish! John is incredibly crafty, capable, and loves to add more projects to his plate. He can look at an item and find ways to try to improve them, more often then not he can!
Kelsey is the better fisherwoman, but she won’t bait her hook or touch fish. She also is the shipping department and works on the website.
Our handles are 3D printed with engineering grade materials such as ASA, ABS, carbon fiber materials, and TPU. All the designs were made and tested in (ice) house.
ASA is our standard material which has higher UV resistance than ABS. We have a lot of handle color options, thread, guides, you name it we got it.
Here is John’s sidekick Olive, she follows him everywhere.
FAQ's
What is your turn around time?
Pre-made options are usually mailed within a day or two.
Most of our rods are made to order and can be sent out within a week depending on what season it is.
During the height of ice fishing season, it can up to four weeks to get to your custom build.
We strive to get to your order as quick as possible and appreciate your patience.
What are your handles made of?
Our handles are 3D printed with engineering grade materials such as ASA, ABS, carbon fiber materials, and TPU. All the designs were made and tested in (ice) house.
ASA is our standard material which is UV stable as compared to ABS which is not. Minnesota winters anyone?
What is TPU?
TPU (Thermoplastic polyurethane) is a flexible and squishy 3D printing filament, kind of like rubber. Despite the flexible properties, it transfers energy unbelievably well. Did I mention is SQUISHY?
This material is best suited for warmer environments such as ice castles or heated shacks.
What is your warranty policy?
RPC Limited Lifetime Warranty
Damage Due to Manufacturing or Workmanship Defects
We do our best to build you the best. If you find your fishing rod or product is defective or damaged due to the manufacturing process at RPC, we will repair, replace or exchange at no cost to you.
Shipping Costs
If you find that your custom rod is damaged during the shipping process, RPC will replace your rod at no cost. For all other instances, you are responsible for shipping charges.
Warranty Exclusions
This warranty does NOT cover any damage due to human error such as sword fighting, misuse, catching your rod in a door or closing your rod case on it.
All warranty decisions are at the discretion of RPC.
The warranty only applies if you’re the original owner of the rod or if you received it as a gift.
We do offer repair services on our rods along with other rods not made by us. Job acceptance is on a case by case basis. No warranty claims are honored from other builders or brands.
To file a claim, please email us at redpinecustomsmn@gmail.com.
To qualify, you must:
- Show proof of purchase
- Send a minimum of 3 pictures at different views
- Provide a description of how the rod was damaged
Do you have a product idea?
Have a product idea but not sure where to start? Let's work together to make your design into a physical product. Once the final design has been completed I'll offer it to you for FREE!
This will be accepted on a case by case basis and depending on current workload.